The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Information I Collect:
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Any items created by Personalized or Custom order will be priced on a case-by-case basis. Any price quote given for a Custom or Personalized item will be honored unless a change is authorized in writing (via email acceptable) by the buyer.
Custom or Personalized orders may be requested by contacting the shop directly via our email. We will organize the total cost (including materials, labor, production time, suggested care of item, and shipping) with the buyer at the time of the request. Examples of our Custom and Personalized designs can be found in the About Us section of our shop. Thank you
Each Design will be shipped with care instructions we recommend to keep your purchase looking its best. Some shifting, settling, and compression is possible during shipping, however, our designs are made to withstand both shipping and the possible adjustments (ie- fluffing) that may be necessary upon arrival. Please contact us if us have any questions or concerns, we are happy to help!